Terms of Use
Last updated: October 4, 2024
PLEASE NOTE: SECTION 16 OF THESE TERMS OF USE (THE “TERMS”) IS A MANDATORY DISPUTE RESOLUTION SECTION WITH AN ARBITRATION PROVISION, CLASS ACTION WAIVER, AND JURY TRIAL WAIVER THAT AFFECT YOUR RIGHTS. THE MANDATORY DISPUTE RESOLUTION SECTION AFFECTS HOW DISPUTES WITH STATELY PET SUPPLY ARE RESOLVED. YOU AGREE TO BE BOUND BY THE MANDATORY DISPUTE RESOLUTION SECTION, INCLUDING THE ARBITRATION PROVISION THEREIN. IN ARBITRATION, THERE IS NO JUDGE OR JURY AND THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT. PLEASE READ THESE TERMS CAREFULLY.
These Terms govern your access to and use of StatelyPetSupply.com and any other website, application, service, platform, digital offering, and/or tool (collectively, the “Sites”) operated by Stately Pet Supply or any of its subsidiaries, divisions, or affiliates (collectively, “Stately Pet Supply,” “we,” “us,” or the “Company”), as well as your visits to or interaction with us in any of our stores, clinics, hospitals, or elsewhere (together with the Sites, the “Services”). As used herein, the terms “you,” “your,” and “user(s)” refer to all individuals and/or entities accessing or using the Services for any reason. By accessing or using the Services or otherwise providing assent to these Terms, you agree, without limitation or qualification, to be bound by these Terms, by any Additional Terms that may apply (as defined below), and by the Stately Pet Supply Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Services.
We reserve the right to revise and update these Terms from time to time in our sole discretion. When we make a material change to these Terms, we will provide notice to you by email, by posting the updated Terms on our Sites, or by any other reasonable means, as determined by us in our sole discretion. You will be deemed to have accepted any updates or modifications to these Terms by, among other things, continuing to access or use the Services. We encourage you to check this page frequently to review the Terms currently in effect and any changes that may have been made. If we upgrade, supplement, or replace the Services with additional offerings or features, these Terms will apply to such upgrades.
From time to time, we may present you with additional terms that apply to specific promotions, programs, goods, or services offered by or associated with Stately Pet Supply (the “Additional Terms”). In the event that any Additional Terms conflict with these Terms, these Terms will control. In the event that these Terms, or any Additional Terms, conflict with the Privacy Policy, the Privacy Policy shall control.
You must be 18 years of age or older to use the Services in any manner. By accessing the Services or otherwise assenting to these Terms, you represent and warrant that you meet these eligibility requirements, and that you have the right, authority, and capacity to agree to and abide by these Terms.
We may require users to create an account with us in order to access certain Services or areas of the Sites. Your account credentials, such as your username and password, are for your personal, non-commercial use only. You are responsible for maintaining the confidentiality of your account credentials, and for restricting access to your account. You may not provide any other person with access to the Sites or portions thereof via your account. You agree to accept responsibility for all activities that occur under your account credentials. In addition to all other rights available to us, we reserve the right to terminate or disable your account, refuse service to you, remove or edit content, and/or cancel orders made under your account in our sole discretion for any reason or for no reason. You agree that all information you provide to register an account with us, or to otherwise use the Services, is correct, current, and complete.
The entire contents of the Services, including but not limited to all of the Sites’ information, text, graphics, images, photographs, illustrations, artwork, trademarks, trade names, service marks, logos, icons, videos, music, wallpaper, software, code, features, functionality, and all other materials available through the Sites (including the design, selection, and arrangement thereof) (collectively, the “Materials”), are the property of Stately Pet Supply or our authorized suppliers or licensors, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. Stately Pet Supply is the owner and/or authorized user of the STATELY PET SUPPLY trademark as well as any other registered or unregistered trademarks, trade names, service marks, logos, designs, titles and product names appearing on the Sites or available via the Services, and we are the copyright owner or licensee of the Materials, unless otherwise indicated. All design rights, compilation rights, and other intellectual property rights in and to the Materials (in each case whether registered or unregistered) and related goodwill are proprietary to Stately Pet Supply and/or its licensors. To the extent the Sites or Services include open-source components, those components are licensed for use and distribution under applicable open-source licenses. Use of such components is governed by and subject to the terms and conditions of the applicable open-source license.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access the Services and to make use of the Sites solely for your personal, non-commercial use, and subject at all times to these Terms. Under this license, you may download information from the Sites and print out a hard copy for your personal, non-commercial use, provided that you keep intact and do not remove or alter any copyright or other intellectual property notice (e.g., trademark, patent, etc.) contained thereon. This license is available to you as long as you are not barred from use of or access to the Sites or Services by applicable law and such use and access have not been terminated by us.
For the avoidance of doubt, this license does not include, and we expressly prohibit any:
In addition, except as otherwise provided in these Terms, you may not copy, modify, publish, republish, distribute, transmit, download, upload, print, display, perform, reproduce, license, post, use, delete, add to, create derivative works of, or otherwise exploit any Materials, in whole or in part, without Stately Pet Supply’s express written consent (or the appropriate owner thereof). Further, without the prior written permission of Stately Pet Supply, you may not (i) frame, or make it appear that a third-party website, platform, or service is presenting or endorsing, any of the content of the Sites, or (ii) “deep link” to the Sites (i.e., include a link on a website, platform, or service that directs users to any page of the Sites other than a homepage).
Any use of the Materials for any purpose not authorized herein is a breach of these Terms and may be a violation of the intellectual property rights of Stately Pet Supply (or other entities as applicable). We reserve the right to take measures to prevent any activities we believe to be a violation of these Terms.
All rights not expressly granted to you in these Terms are reserved and retained by us and/or our suppliers and licensors. If you do not comply with these Terms, any licenses granted by us to you automatically terminate, and you must immediately destroy any copies you have made of any portion of the Materials. Permission for all uses of the Materials other than as expressly authorized under these Terms must be obtained from Stately Pet Supply in advance. Any such request should be submitted via email to statelypetsupply@gmail.com.
Some of our Sites may allow users to submit, post, link, share, or otherwise make available information and content, including, without limitation, product reviews, comments, or similar interactive features (collectively, “Submissions”). Submissions have not necessarily been reviewed or approved by Stately Pet Supply, and therefore, Stately Pet Supply makes no representations or warranties as to the accuracy, reliability, completeness, or timeliness of any such content. Any views or opinions expressed in Submissions belong to the users who shared the content and not to Stately Pet Supply. Your reliance on any Submission is done entirely at your own risk. You understand and agree that we are not responsible for, and shall have no liability related to any Submissions, including your reliance on any such content.
You agree that you will not make any Submission that is, in whole or in part, libelous; scandalous; inflammatory; discriminatory; defamatory; false; threatening; vulgar; obscene; pornographic; profane; abusive; harassing; invasive of another’s privacy; hateful or bashing; aimed at gender, race, color, sexual orientation, national origin, religious views, disability, or other characteristic protected by federal law; in violation of local, state, national, or international law; or that infringes on or violates any right of any party. Additionally, you agree that you will not:
Any ideas, suggestions, know-how, or concepts, including, without limitation, ideas for new products or services or the improvement of existing products or services, that are offered or communicated to Stately Pet Supply through the Services (collectively, “Ideas”) will be treated by Stately Pet Supply as non-confidential and as Submissions, meaning Stately Pet Supply shall be free to use and exploit any Ideas, commercially or otherwise, and with no compensation owed to you, pursuant to the license set forth above. As a result, you should not transmit any Ideas to us that you consider to be confidential.
You are responsible for your use of the Services; for the consequences of your Submissions, communications, uploads, transmissions and posting of information on or through the Services; and for any use of the Services by anyone using your account or login information. When accessing or using the Services, you may not:
The Services may contain hyperlinks to other websites, webpages, texts, graphics, videos, images, music, sounds, and information belonging to or originating from third parties (collectively, “Third-Party Applications”). Stately Pet Supply is not responsible for Third-Party Applications accessed through the Services and makes no representations or warranties with respect to the content, ownership, or legality of any such Third-Party Application. We do not investigate, monitor, or review any Third-Party Applications to ensure their accuracy, completeness, or appropriateness. The inclusion of any Third-Party Applications on the Services does not indicate our approval or endorsement thereof; these are provided solely as a convenience to users. Your interactions with a third party via the Services, or based on such third party’s participation or presence on the Services, are solely between you and that third party. If you choose to leave the Services to access any Third-Party Application, you should review their respective terms and privacy policies, and you access those Third-Party Applications at your own risk. You agree that Stately Pet Supply shall have no liability with respect to any loss or damage of any kind incurred as a result of any dealings between you and any third party, or as a result of the presence or integration of any such third party on the Services.
We reserve the right to refuse to allow your use of the Site, or to process or complete any order or transaction for any reason, or for no reason. You may only use the Site or place orders for personal, non-commercial purposes consistent with these Terms. We expressly prohibit purchases for resale purposes, and/or reselling any Stately Pet Supply product, service, or offering as part of any commercial business (including any online business), unless you have obtained Stately Pet Supply’s prior express written consent.
Purchases are non-refundable except to the extent provided in the applicable return policy. You may review our current return policy here. Prices, offers, and product availability are subject to change without notice in Stately Pet Supply’s sole discretion. Regular and sale prices, offers, and selections found online may vary from those found, for example, at Stately Pet Supply stores and in local Stately Pet Supply advertisements. In addition, pricing may vary from store-to-store. Occasionally, we offer special promotions or offers that may include, for example free shipping, discounts, manufacturer offers, or other promotions associated with a purchase. These offers may be for a limited time only and are subject to change without notice. Any and all offers or promotions advertised on the Services are void where prohibited by law, and are subject to the posting of any official rules and/or Additional Terms pertaining to such offers or promotions. Please note that while Stately Pet Supply strives to display as accurately as possible the colors of the products shown on the Sites, it cannot guarantee that the colors shown on the Sites exactly reproduce the colors of its products. This may depend on the color reproduction on your computer or mobile device.
You may review Stately Pet Supply’s SMS Terms & Conditions, which are incorporated herein by reference, here. Your voluntary provision to Stately Pet Supply of your cell phone number represents your consent that Stately Pet Supply may contact you by SMS or MMS messages at that phone number, and your consent to receiving such communications for transactional, operational, or informational purposes. Message and data rates may apply. Consent to receive texts is not a condition of purchasing any goods or services. You understand and agree that text messages may be sent to you using automated dialing technology. When you provide any phone number to Stately Pet Supply, you warrant that you are the current subscriber or authorized user of the phone number. If you change, forfeit, or deactivate the phone number you provided to Stately Pet Supply, you agree to notify Stately Pet Supply immediately, and failure to do so constitutes a material breach of these Terms. You may unsubscribe from receiving text messages from us at any time by replying “STOP” to our text messages. If you need assistance unsubscribing, please contact customer support at statelypetsupply@gmail.com. If you unsubscribe from receiving text messages from Stately Pet Supply, you may continue to receive text messages for a short period while Stately Pet Supply processes your request(s).
Stately Pet Supply may, in its sole discretion and at any time, modify, discontinue, or suspend its operation of the Services or any part thereof, temporarily or permanently, without notice or liability to you. Stately Pet Supply further reserves the right, in its sole discretion, to terminate your account and/or your access to the Services or any portion thereof without prior notice at any time and for any reason, or for no reason. Upon any such termination, you must destroy any Materials obtained from the Services and all copies thereof. The provisions of these Terms relating to Intellectual Property, User Submissions, Use Restrictions, Mandatory Dispute Resolution (including Arbitration, Class Action Waiver, & Jury Trial Waiver), Disclaimers & Limitation of Liability, Indemnification, and Applicable Law shall survive any termination.
The U.S. Digital Millennium Copyright Act (“DMCA”) provides recourse to copyright owners who believe that their rights under the United States Copyright Act have been infringed by acts of third parties over the Internet. If you believe that any content on the Services infringes upon any copyright which you own or control, you may request removal of such content from the Services by contacting Stately Pet Supply at the address identified below and providing the following information:
PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS.
The Services, Sites, and Materials are provided on an "AS IS" basis. Stately Pet Supply DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Stately Pet Supply SHALL NOT BE LIABLE FOR ANY DAMAGES RESULTING FROM YOUR USE OF THE SERVICES, INCLUDING LOST PROFITS OR REVENUE.
You agree to defend, indemnify, and hold harmless Stately Pet Supply from and against any and all claims arising out of your use of the Services or violation of these Terms.
These Terms are governed by the laws of the State of California without regard to its conflict of law provisions.
We do not represent that the Services are legal, appropriate or available for use in other locations.
These Terms, along with the Privacy Policy, constitute the entire agreement between you and Stately Pet Supply with respect to the use of the Services.
If you have any questions regarding these Terms, please contact us at:
Stately Pet Supply
Email: statelypetsupply@gmail.com
